Shipping policy
Shipping & Delivery
Updated October 2026
Bellamy Manor Jewelry LLC
At Bellamy Manor, each piece is carefully prepared and shipped with great attention and care. The following policy outlines how orders are processed, shipped, and delivered.
Processing Time
Many Bellamy Manor pieces are produced individually or made to order. Processing times may vary depending on the design, materials, and specifications selected.
Once a piece has been completed and prepared for shipment, it will be transferred to the shipping carrier.
Clients will receive tracking information once their order has been dispatched.
Shipping Method
All orders are shipped complimentary, fully tracked, and insured using reputable carriers.
Complimentary Expedited Two-Day Shipping is included on all orders(NOT INCLUDING WEEKENDS AND HOLIDAYS) within the United States, excluding weekends and holidays. Overnight shipping may be available for an additional fee.
Shipping carriers may include services such as FedEx or UPS depending on the shipment destination and value of the item.
For security and insurance purposes, Bellamy Manor ships only to verified residential or business addresses. We are unable to ship to PO boxes, parcel lockers, or virtual mailbox services.
All Bellamy Manor shipments are sent in discreet, unbranded packaging to protect the privacy and security of the recipient.
Signature Requirement
For security purposes, all shipments require an adult signature from an individual aged 21 years or older at the time of delivery.
If the recipient is unavailable to sign for the package, the carrier may attempt additional delivery attempts or hold the package for pickup according to their policies.
Shipping Insurance
All orders are fully insured while in transit.
Insurance coverage applies until the carrier confirms successful delivery.
Once delivery has been confirmed by the carrier, responsibility for the shipment transfers to the recipient.
Clients are encouraged to obtain independent jewelry insurance after receiving their piece to protect against loss, theft, or accidental damage.
Delivery Responsibility
Customers are responsible for ensuring that shipping information is accurate at the time of purchase.
Bellamy Manor Jewelry LLC is not responsible for delivery issues resulting from incorrect shipping information provided by the customer.
Once an order has been transferred to the shipping carrier, Bellamy Manor Jewelry LLC is not responsible for delays, loss, or damage caused by the carrier.
Bellamy Manor Jewelry LLC is also not responsible for shipping delays resulting from circumstances beyond our control, including but not limited to weather conditions, natural disasters, carrier disruptions, labor strikes, transportation interruptions, or other unforeseen events affecting delivery services.
Lost or Stolen Packages
If a shipment is marked as delivered but cannot be located, customers should contact the shipping carrier directly to initiate an investigation.
Once a shipment has been confirmed as delivered to the address provided at checkout, Bellamy Manor Jewelry LLC cannot be held responsible for lost or missing packages.
Bellamy Manor Jewelry LLC is not responsible for packages that are confirmed delivered by the carrier.
Order Tracking
Tracking information will be provided once an order has shipped.
Customers are encouraged to monitor their shipment using the tracking information provided.
Shipping Address Verification
For security purposes, orders will only be shipped to the address provided at the time of checkout.
Bellamy Manor Jewelry LLC may require identity verification or additional confirmation before shipping high-value orders.
Requests to change the shipping address after an order has been placed may be declined for security reasons.
If an address correction is necessary, Bellamy Manor Jewelry LLC reserves the right to cancel the order and request that a new order be placed using the correct shipping information.
High Value Orders
For security purposes, Bellamy Manor Jewelry LLC reserves the right to request identity verification or additional confirmation prior to shipping certain orders.
Bellamy Manor Jewelry LLC may also require that high-value orders be shipped only to the verified billing address associated with the payment method.
If verification cannot be completed, Bellamy Manor Jewelry LLC reserves the right to cancel and refund the order at our discretion.
International Shipping
International Shipping, Duties & Customs
Bellamy Manor Jewelry is pleased to extend the House's services to clients in select international destinations including
United Kingdom, Canada, Australia, and New Zealand.
International orders are shipped using insured delivery services, subject to destination eligibility, carrier acceptance, and applicable shipping restrictions. Shipping charges are displayed at checkout.
Importer of Record & Customs Responsibilities
Unless otherwise expressly stated at checkout, international orders are shipped under Delivered at Place (DAP) terms, with the recipient acting as the Importer of Record where permitted by applicable law and the shipping arrangement.
By placing an international order with Bellamy Manor Jewelry, the purchaser acknowledges and accepts responsibility for understanding and complying with the destination country's applicable import requirements, including customs regulations, import duties, value-added taxes (VAT), brokerage fees, customs clearance charges, and any additional assessments.
These charges are the responsibility of the recipient and are not included in the purchase price or shipping fee unless expressly stated otherwise at checkout.
We kindly ask international clients to familiarize themselves with their country's import requirements and associated costs before completing their purchase.
Customs Clearance & Delivery
International shipments may be subject to customs inspection, documentation requirements, and clearance procedures.
While every effort is made to ensure a considered and timely delivery experience, customs processing times are determined by the relevant authorities and may extend beyond our estimated delivery windows.
The recipient is responsible for providing accurate delivery information, responding to customs inquiries, and completing any required import formalities.
Bellamy Manor Jewelry will provide the necessary commercial shipping documentation in accordance with applicable export and customs requirements.
Refused, Unclaimed & Returned Shipments
Should a recipient refuse delivery, decline to pay applicable import duties or taxes, or fail to complete required customs clearance, the shipment may be delayed, returned to Bellamy Manor Jewelry, or otherwise handled in accordance with the carrier's procedures.
Refusal of delivery or nonpayment of import charges does not automatically constitute an approved cancellation or qualify an order for a full refund.
Where permitted by applicable law, the purchaser may be responsible for return shipping charges, customs assessments, brokerage fees, and other reasonable expenses incurred as a result of the refused or unclaimed shipment.
Any refund eligibility will be determined in accordance with Bellamy Manor Jewelry's Returns & Refunds Policy, the terms applicable to the individual purchase, and governing consumer protection laws.
Shipping Protection & Tracking
International shipments are arranged through delivery services selected with consideration for the nature and value of each piece.
Tracking information will be provided once an order has been dispatched. Shipping availability and insurance eligibility may vary by destination, carrier, and order value.
Questions Before Ordering
We welcome international clients to contact the House with any questions regarding shipping arrangements before placing an order.
For assistance, please write to bonjour@bellamymanor.com.